Introduction:Thank you for choosing Road Drive History, a service provided by Wireless Link LLC. Before making a purchase, please carefully review our refund policy. We do not offer refunds once a product has been purchased.
No Refund Policy:All sales are final. Once an order is placed and the report is delivered, no refunds will be provided under any circumstances. Customers are advised to review the details carefully before making a purchase.
Data Accuracy and Corrections:Our reports contain data that is sourced from NMVTIS and government-approved databases. If you find any errors or missing information in your report, you may request a correction. However, data availability depends on government records, and if an inspection has not been conducted, the missing information may not be present. In such cases, no refund will be issued.
Report Updates:If you receive a report with incomplete data, you can contact our support team, and we will update or edit the report as per the available data. However, this does not qualify for a refund.
Pre-Purchase Acknowledgment:By purchasing a report from Road Drive History, you acknowledge and accept that refunds are not available. This policy is clearly stated before making a purchase.
Contact Information:For any inquiries or assistance, please contact our support team at support@roaddrivehistory.com.
Policy Changes:Wireless Link LLC reserves the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting on roaddrivehistory.com. Customers are advised to review this policy periodically for updates.
Thank you for choosing Road Drive History. We appreciate your trust in our services.
Thank you for choosing searchmymotors.com, a service provided by Wireless Link LLC. We strive to ensure your satisfaction with our virtual vehicle report services. Please review our refund policy outlined below to understand the conditions under which refunds are applicable.
Customers who wish to request a refund must follow the specified procedure outlined below:
Send an email to support@searchmymotors.com within 14 days of placing the order(s).
Use the subject line “Refund Request” in the email.
Include the Order Number or any other order identifier in the email.
Provide a clear and detailed reason for the refund request.
Include evidence supporting the case, such as screenshots or relevant documents.
3.1 Non-Delivery:
If the customer does not receive the report due to reasons such as an incorrect email address, email provider issues, mail server errors, or spam settings, the following steps should be taken:
Customer informs us via email or live chat support about non-delivery. The subject of the email should be “Report Not Delivered”. The email or message on live chaat support should include the order# and an alternate email address.
We’ll resend the report to the provided alternate email and on live chat support (if requested).
If the report is not delivered within 2 hours of the complaint email, the customer is eligible for a refund.
3.2 Errors or Shortcomings in Report:
In the event of errors or shortcomings in the report, customers should:
Customer informs us via email about errors or shortcomings in the report. The subject of the email should be “Errors or Shortcomings in Report”. The email should include the order# and highlight specific issues, providing documentation as proof.
We’ll send the corrected report if errors are established.
If the corrected report is not delivered within 48 hours of the complaint email, the customer is eligible for a refund.
3.3 Duplicate Charge:
A charge will be considered a duplicate if the user places multiple orders of the same package with identical or similar information. In such cases:
Customer requests a refund via email with the subject “Refund Request for Duplicate Charge” and includes both order numbers.
Refund will be processed for the duplicate charge.
Upon receiving a refund request, we will verify its eligibility. If the reason for the refund request meets the eligibility criteria outlined in the refund policy, a refund will be provided. The refund will be processed using the same payment method used for the original transaction, and refunds will be initiated promptly. The processing time may vary depending on the payment provider.
For any questions or concerns regarding our refund policy, please contact our support team at support@searchmymotors.com.
Wireless Link LLC reserves the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting on the searchmymotors.com website. Customers are adviced to review this policy periodically for updates.
Thank you for choosing searchmymotors.com. We appreciate your trust in our services.
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